How Do I Apply for Attendance Allowance?

Smiling nurse talking to smiling elderly person

How Do You Apply?

You apply by completing the official Attendance Allowance claim form (AA1), which is approximately 32 pages long and requires detailed descriptions of care needs.

In Scotland, applications are made through Pension Age Disability Payment, and the form has been extended to around 88 pages.

Not sure if you’re eligible? Read our full guide

Step-by-Step Application Process

Step 1: Request or Download the Form

Contact the Department for Work and Pensions DWP, or apply online Social Security Scotland (SSS).

Step 2: Complete Every Section in Detail

You must explain:

  • How your condition affects daily life
  • What help you need
  • What happens if help isn’t available
  • Frequency and severity of difficulties

Step 3: Provide Supporting Evidence

GP letters, consultant or clinical reports, medication lists and care plans can help support the claim.

Download the official application forms

Step 4: Submit the Form

Keep copies of everything.

Step 5: Wait for Decision

Processing times vary, often between 6–12 weeks.

Need help completing the form? Read our guide on Who can fill in your Attendance Allowance form

Common Reasons Applications Fail

  • Understating care needs
  • Writing brief answers
  • Not explaining worst-case scenarios
  • Missing supporting evidence
  • Focusing on diagnosis rather than functional impact

This is why many families seek professional guidance.

See what evidence strengthens your application

FAQ

How do I apply for Attendance Allowance?

You apply by completing the AA1 form, which is a 32-page document. You can request the form by calling the DWP Attendance Allowance helpline on 0800 731 0122, or download it from the GOV.UK website. You can also get professional help from an HCPC-registered Occupational Therapist to complete the form on your behalf.

How long does an Attendance Allowance application take to process?

Processing times vary, often between 6 to 12 weeks. If you are terminally ill, your application is fast-tracked under special rules and can be processed much faster.

Can I get help filling in the Attendance Allowance form?

Yes. Attendance Allowance Services’ HCPC-registered Occupational Therapists specialise in completing Attendance Allowance applications. They conduct a professional assessment and complete the form on your behalf, achieving a 99%+ success rate. There is no fee unless your application is successful.

How We Support Applications

Our registered clinicians:

  • Conduct structured assessments
  • Identify qualifying care needs
  • Evidence functional limitations
  • Prepare professionally endorsed applications

Thousands of pensioners across the UK have secured awards with our support.


📞 Book a free eligibility discussion today.