About Us

We help people understand and apply for Attendance Allowance, through our team of registered Occupational Therapists.

Attendance Allowance Services clinical team - registered occupational therapists

Expert clinical support for your Attendance Allowance claim

Your application is handled carefully and professionally, giving you confidence that everything has been considered properly.

Meet The Team Behind The Scene

Mike Jacques - Managing Director, Attendance Allowance Services

Mike Jacques

Managing Director (Co Founder)

With over 30 years' experience in business and customer-focused roles, Mike built AAS around a simple belief that every pensioner deserves clear guidance and access to the financial support they're entitled to, without stress or confusion.

Lisa Jacques - Clinical Director, Attendance Allowance Services

Lisa Jacques

Clinical Director (Co Founder)

An Occupational Therapist with 30 years' NHS experience across A&E, Elderly Care, Orthopaedics, and Hand Therapy. Lisa co-founded AAS after repeatedly seeing patients struggle with the Attendance Allowance application process and being rejected due to the complexity of the forms, not their eligibility.

Ali Clark - Financial Controller, Attendance Allowance Services

Ali Clark

Financial Controller

With over 20 years of experience in finance and client-facing roles, Ali brings compassion and meticulous organisation to the team. She ensures every client receives a supportive, clear, and reassuring experience throughout their journey.

Lisa Wright - Triage Team Lead, Attendance Allowance Services

Lisa Wright

Triage Team Lead

With over 30 years of experience in customer-facing service and support, Lisa brings expertise, dedication, and a people-first approach to the AAS triage team. A steadfast advocate for quality and continuous improvement.

Molly Alexander - Senior Admin Lead, Attendance Allowance Services

Molly Alexander

Senior Admin Lead

Molly ensures every client's journey with AAS is smooth, organised, and well supported. With a strong background in administration, she brings excellent attention to detail and a calm, approachable manner to every interaction.

Kiril Kostov

Kiril Kostov

Head of IT

Kiril looks after the technology that supports your journey with AAS. From the website you're reading right now to the secure systems that protect your personal information throughout the application process. He works behind the scenes to make sure everything runs reliably, quickly, and safely, so our team can give you their full attention.

Our team of Occupational Therapists

Our Occupational Therapists take the time to understand each individual’s situation, ensuring applications are completed accurately and clearly.

Sarah Barker - Occupational Therapist, OT68229

Sarah Barker

Occupational Therapist

OT68229

Denika Mullings - Occupational Therapist, OT70929

Denika Mullings

Occupational Therapist

HCPC OT70929

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Kirstie Pollard

Occupational Therapist

OT58636

Lisa Jacques - Occupational Therapist, OT21535

Lisa Jacques

Occupational Therapist

HCPC OT21535

Sue Johnson_pic_2048

Susan Johnston

Occupational Therapist

HCPC OT34969

rosie-watts-scaled (1)

Rosie Watts

Occupational Therapist

HCPC OT59156

Debbie Racki - Occupational Therapist, OT48297

Debbie Racki

Occupational Therapist

HCPC OT48297

Sharne Stevenson - Occupational Therapist, OT58427

Sharne Stevenson

Occupational Therapist

HCPC OT58427

Catherine Harper - Occupational Therapist, OT22130

Catherine Harper

Occupational Therapist

HCPC OT22130

Sonia Brakes - Occupational Therapist, OT44986

Sonia Brakes

Occupational Therapist

HCPC OT44986

Rachel Cleese - Occupational Therapist, OT28589

Rachel Cleese

Occupational Therapist

HCPC OT28589

Caroline Featherstonhaugh - Occupational Therapist, OT54154

Caroline Featherstonhaugh

Occupational Therapist

HCPC OT54154

Alex Timmons - Occupational Therapist, OT44393

Alex Timmons

Occupational Therapist

HCPC OT44393

helen-seager-shaw

Helen Seager-Shaw

Occupational Therapist

HCPC OT65654

Nina2.JPEG

Nina Thomas

Occupational Therapist

HCPC OT31184

Alison-Noakes-profile-pic.jpg (1)

Alison Noakes

Occupational Therapist

OT63898

Judith Brewer - Occupational Therapist, OT45341

Judith Brewer

Occupational Therapist

HCPC OT45341

Katie Gale - Occupational Therapist, OT80391

Katie Gale

Occupational Therapist

OT80391

Alexis Rancier (1)

Alexis Rancier

Occupational Therapist

HCPC OT79564

Lauren Sawnsbury - Occupational Therapist, OT67364

Lauren Swansbury

Occupational Therapist

HCPC OT67364

We're led by trained healthcare professionals

Find out more about how our team works

Why Attendance Allowance?

We're the only Attendance Allowance service led by qualified healthcare experts

We handle the process carefully from start to finish, keeping it straightforward, with no fees unless the application is successful.

We make it easy

What to expect

For best results, Occupational Therapists are widely recognised as being particularly well qualified to assess care needs for Attendance Allowance. Their clinical training and experience allow for a detailed and sensitive assessment meaning they have the best possible chance of success.

  • One-to-one, in-depth care needs consultation
  • Full completion of the Attendance Allowance form
  • Over 99% success rate
  • No fees unless your application is successful
Old man sat at a table writing

What our clients say

Join a Clinically Led Team Making a Real Difference

We are always keen to hear from experienced, HCPC-registered Occupational Therapists who want to use their clinical expertise in a meaningful way.